Civic | Cumming, GA — Teams & Delegation | Civic

Teams

Workload, delegation, and queue depth across municipal divisions.

154 tracked31 open9 this week

Report an issue

Filters

Total reports71%

154

Open

31

Resolved

38

Avg resolution

3d

Streets & Roads

64

Street Lighting

36

Traffic Engineering

24

Water & Utilities

29

Sidewalks & ADA

17

Stormwater

16

Graffiti Abatement

16

Parks & Forestry

12

Code Enforcement

7

Environmental Services

2

General Admin

1

Workload distribution

11 teams · scaled to busiest

OpenDispatchedIn progressClosed

Default routing

12 categories

Pothole
Streetlight
Downed Sign
Graffiti
Illegal Dump
Water Leak
Sidewalk
Tree Down
Debris
Drainage
Faded Signage
Other

Routing activity

No routing changes yet

Re-route a category above or reassign a report — every change shows up here with a timestamp.

Delegation

8 of 30 shown

Tree Down664 Peachtree Rd
In progressSev 22h
Routed to Parks & Recreation / Urban Forestry — Park facility maintenance.
Similar nearby
2
within 500m
Team queue
6
Parks & Forestry
SLA used
10%
target 24h
Est. cost
$48
sev 2/5
History
1. Created — Auto-routed to Parks & Forestry2h
2. Dispatched to Parks & Forestry1h
3. In progressest. 13h
Pothole285 Birch St
OpenSev 32h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
10
within 500m
Team queue
35
Streets & Roads
SLA used
3%
target 72h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Streets & Roads2h
Sidewalk191 Magnolia Ct
OpenSev 42h
Routed to Sidewalk & ADA Compliance Division — Sidewalk repair and replacement.
Similar nearby
1
within 500m
Team queue
9
Sidewalks & ADA
SLA used
3%
target 96h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Sidewalks & ADA2h
Faded Signage149 Redwood Dr
In progressSev 32h
Routed to Traffic Engineering & Signals Division — Traffic signal installation/timing.
Similar nearby
0
within 500m
Team queue
14
Traffic Engineering
SLA used
1%
target 240h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Traffic Engineering2h
2. Dispatched to Traffic Engineering1h
3. In progressest. 19h
Drainage262 Elm Ave
OpenSev 42h
Routed to Stormwater / Drainage Division — Catch basin cleaning, storm pipe maintenance, flood mitigation.
Similar nearby
1
within 500m
Team queue
9
Stormwater
SLA used
3%
target 72h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Stormwater2h
Tree Down923 Dogwood Blvd
DispatchedSev 32h
Routed to Parks & Recreation / Urban Forestry — Park facility maintenance.
Similar nearby
0
within 500m
Team queue
6
Parks & Forestry
SLA used
10%
target 24h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Parks & Forestry2h
2. Dispatched to Parks & Forestry1h
Illegal Dump421 Sycamore St
In progressSev 42h
Routed to Code Enforcement Division — Property maintenance violations, illegal dumping, derelict buildings, inoperable vehicles, unpermitted construction.
Similar nearby
3
within 500m
Team queue
4
Code Enforcement
SLA used
3%
target 96h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Code Enforcement2h
2. Dispatched to Code Enforcement1h
3. In progressest. 1d
Pothole256 Magnolia Ct
ResolvedSev 32h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
10
within 500m
Team queue
35
Streets & Roads
SLA used
3%
target 72h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Streets & Roads2h
2. Dispatched to Streets & Roads1h
3. In progressest. 19h
4. Resolvedest. 2d

Illegal Dump578 Maple Ln
ResolvedSev 42h
Routed to Code Enforcement Division — Property maintenance violations, illegal dumping, derelict buildings, inoperable vehicles, unpermitted construction.
Similar nearby
1
within 500m
Team queue
4
Code Enforcement
SLA used
3%
target 96h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Code Enforcement2h
2. Dispatched to Code Enforcement1h
3. In progressest. 1d
4. Resolvedest. 3d
Tree Down845 Chestnut Way
DispatchedSev 12h
Routed to Parks & Recreation / Urban Forestry — Park facility maintenance.
Similar nearby
2
within 500m
Team queue
6
Parks & Forestry
SLA used
10%
target 24h
Est. cost
$30
sev 1/5
History
1. Created — Auto-routed to Parks & Forestry2h
2. Dispatched to Parks & Forestry1h
Pothole479 Maple Ln
In progressSev 42h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
7
within 500m
Team queue
35
Streets & Roads
SLA used
3%
target 72h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Streets & Roads2h
2. Dispatched to Streets & Roads1h
3. In progressest. 1d
Streetlight223 Oak Dr
ResolvedSev 32h
Routed to Street Lighting Division — Streetlight repair, replacement, new installations.
Similar nearby
7
within 500m
Team queue
17
Street Lighting
SLA used
3%
target 96h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Street Lighting2h
2. Dispatched to Street Lighting1h
3. In progressest. 19h
4. Resolvedest. 2d
Graffiti586 Oak Dr
In progressSev 42h
Routed to Graffiti Abatement / Community Beautification — Graffiti removal from public infrastructure and city facilities.
Similar nearby
1
within 500m
Team queue
7
Graffiti Abatement
SLA used
2%
target 168h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Graffiti Abatement2h
2. Dispatched to Graffiti Abatement2h
3. In progressest. 1d
Pothole124 Birch St
DispatchedSev 33h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
9
within 500m
Team queue
35
Streets & Roads
SLA used
5%
target 72h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Streets & Roads3h
2. Dispatched to Streets & Roads3h
Faded Signage378 Poplar Ln
OpenSev 24h
Routed to Traffic Engineering & Signals Division — Traffic signal installation/timing.
Similar nearby
1
within 500m
Team queue
14
Traffic Engineering
SLA used
2%
target 240h
Est. cost
$48
sev 2/5
History
1. Created — Auto-routed to Traffic Engineering4h
Tree Down566 Pine Way
ResolvedSev 44h
Routed to Parks & Recreation / Urban Forestry — Park facility maintenance.
Similar nearby
0
within 500m
Team queue
6
Parks & Forestry
SLA used
20%
target 24h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Parks & Forestry4h
2. Dispatched to Parks & Forestry4h
3. In progressest. 23h
4. Resolvedest. 3d
Streetlight223 Oak Dr
ResolvedSev 34h
Routed to Street Lighting Division — Streetlight repair, replacement, new installations.
Similar nearby
5
within 500m
Team queue
17
Street Lighting
SLA used
5%
target 96h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Street Lighting4h
2. Dispatched to Street Lighting4h
3. In progressest. 17h
4. Resolvedest. 2d
Pothole377 Dogwood Blvd
In progressSev 35h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
8
within 500m
Team queue
35
Streets & Roads
SLA used
8%
target 72h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Streets & Roads5h
2. Dispatched to Streets & Roads5h
3. In progressest. 16h
Drainage825 Dogwood Blvd
DispatchedSev 35h
Routed to Stormwater / Drainage Division — Catch basin cleaning, storm pipe maintenance, flood mitigation.
Similar nearby
1
within 500m
Team queue
9
Stormwater
SLA used
8%
target 72h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Stormwater5h
2. Dispatched to Stormwater5h
Graffiti268 Pine Way
DispatchedSev 25h
Routed to Graffiti Abatement / Community Beautification — Graffiti removal from public infrastructure and city facilities.
Similar nearby
2
within 500m
Team queue
7
Graffiti Abatement
SLA used
3%
target 168h
Est. cost
$48
sev 2/5
History
1. Created — Auto-routed to Graffiti Abatement5h
2. Dispatched to Graffiti Abatement5h
Pothole638 Aspen Ave
OpenSev 27h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
3
within 500m
Team queue
35
Streets & Roads
SLA used
10%
target 72h
Est. cost
$48
sev 2/5
History
1. Created — Auto-routed to Streets & Roads7h
Pothole792 Birch St
OpenSev 37h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
10
within 500m
Team queue
35
Streets & Roads
SLA used
10%
target 72h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Streets & Roads7h
Illegal Dump539 Birch St
In progressSev 39h
Routed to Code Enforcement Division — Property maintenance violations, illegal dumping, derelict buildings, inoperable vehicles, unpermitted construction.
Similar nearby
4
within 500m
Team queue
4
Code Enforcement
SLA used
10%
target 96h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Code Enforcement9h
2. Dispatched to Code Enforcement8h
3. In progressest. 12h
Pothole451 Magnolia Ct
OpenSev 29h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
9
within 500m
Team queue
35
Streets & Roads
SLA used
13%
target 72h
Est. cost
$48
sev 2/5
History
1. Created — Auto-routed to Streets & Roads9h
Downed Sign200 Spruce Dr
ResolvedSev 311h
Routed to Traffic Engineering & Signals Division — Traffic signal installation/timing.
Similar nearby
6
within 500m
Team queue
14
Traffic Engineering
SLA used
32%
target 36h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Traffic Engineering11h
2. Dispatched to Traffic Engineering10h
3. In progressest. 10h
4. Resolvedest. 2d
Water Leak929 Magnolia Ct
DispatchedSev 213h
Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.
Similar nearby
1
within 500m
Team queue
13
Water & Utilities
SLA used
54%
target 24h
Est. cost
$48
sev 2/5
History
1. Created — Auto-routed to Water & Utilities13h
2. Dispatched to Water & Utilities12h
Pothole874 Birch St
ResolvedSev 413h
Routed to Streets & Roads Division — Pothole repair, milling, repaving, full street reconstruction.
Similar nearby
12
within 500m
Team queue
35
Streets & Roads
SLA used
19%
target 72h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Streets & Roads13h
2. Dispatched to Streets & Roads13h
3. In progressest. 14h
4. Resolvedest. 2d
Sidewalk300 Chestnut Way
DispatchedSev 315h
Routed to Sidewalk & ADA Compliance Division — Sidewalk repair and replacement.
Similar nearby
1
within 500m
Team queue
9
Sidewalks & ADA
SLA used
16%
target 96h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Sidewalks & ADA15h
2. Dispatched to Sidewalks & ADA14h
Graffiti119 Cedar Blvd
OpenSev 315h
Routed to Graffiti Abatement / Community Beautification — Graffiti removal from public infrastructure and city facilities.
Similar nearby
0
within 500m
Team queue
7
Graffiti Abatement
SLA used
9%
target 168h
Est. cost
$66
sev 3/5
History
1. Created — Auto-routed to Graffiti Abatement15h
Water Leak567 Dogwood Blvd
In progressSev 415h
Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.
Similar nearby
6
within 500m
Team queue
13
Water & Utilities
SLA used
66%
target 24h
Est. cost
$84
sev 4/5
History
1. Created — Auto-routed to Water & Utilities15h
2. Dispatched to Water & Utilities15h
3. In progressest. 12h