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Water & Utilities
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CivicWater & Utilities
OverviewMapAnalytics

Cumming, GA · Water & Utilities

Overview

Water main breaks, leak detection, fire hydrant maintenance. Potable and reclaimed water distribution systems.

Total reports90%

125

Open

4

Resolved

97

Avg resolution

3d

Workload distribution

1 team
OpenDispatchedIn progressClosed

Default routing

12 categories
  • Pothole
  • Streetlight
  • Downed Sign
  • Graffiti
  • Illegal Dump
  • Water Leak
  • Sidewalk
  • Tree Down
  • Debris
  • Drainage
  • Faded Signage
  • Other

Routing activity

No routing changes yet

Re-route a category above or reassign a report — every change shows up here with a timestamp.

Delegation

8 of 30 shown
  • Water Leak929 Magnolia Ct

    DispatchedSev 213h

    929 Magnolia Ct

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    1

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    55%

    target 24h

    Est. cost

    $48

    sev 2/5

    History

    1. Created — Auto-routed to Water & Utilities13h
    2. Dispatched to Water & Utilities12h
  • Water Leak567 Dogwood Blvd

    In progressSev 415h

    567 Dogwood Blvd

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    6

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    66%

    target 24h

    Est. cost

    $84

    sev 4/5

    History

    1. Created — Auto-routed to Water & Utilities15h
    2. Dispatched to Water & Utilities15h
    3. In progressest. 12h
  • Water Leak844 Redwood Dr

    ResolvedSev 116h

    844 Redwood Dr

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    2

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    71%

    target 24h

    Est. cost

    $30

    sev 1/5

    History

    1. Created — Auto-routed to Water & Utilities16h
    2. Dispatched to Water & Utilities16h
    3. In progress6h
    4. Resolvedest. 13h
  • Water Leak222 Elm Ave

    ResolvedSev 318h

    222 Elm Ave

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    2

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    77%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities18h
    2. Dispatched to Water & Utilities18h
    3. In progressest. 3h
    4. Resolvedest. 1d
  • Water Leak496 Spruce Dr

    In progressSev 31d

    496 Spruce Dr

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    4

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    115%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities1d
    2. Dispatched to Water & Utilities1d
    3. In progress5h
  • Water Leak954 Main St

    In progressSev 41d

    954 Main St

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    4

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    119%

    target 24h

    Est. cost

    $84

    sev 4/5

    History

    1. Created — Auto-routed to Water & Utilities1d
    2. Dispatched to Water & Utilities1d
    3. In progress30m
  • Water Leak918 Pine Way

    ResolvedSev 41d

    918 Pine Way

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    7

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    130%

    target 24h

    Est. cost

    $84

    sev 4/5

    History

    1. Created — Auto-routed to Water & Utilities1d
    2. Dispatched to Water & Utilities1d
    3. In progress3h
    4. Resolvedest. 2d
  • Water Leak809 Redwood Dr

    OpenSev 51d

    809 Redwood Dr

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    5

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    172%

    target 24h

    Est. cost

    $102

    sev 5/5

    History

    1. Created — Auto-routed to Water & Utilities1d
  • Water Leak894 Birch St

    OpenSev 21d

    894 Birch St

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    6

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    184%

    target 24h

    Est. cost

    $48

    sev 2/5

    History

    1. Created — Auto-routed to Water & Utilities1d
  • Water Leak927 Peachtree Rd

    DispatchedSev 32d

    927 Peachtree Rd

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    2

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    296%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities2d
    2. Dispatched to Water & Utilities2d
  • Water Leak907 Elm Ave

    ResolvedSev 33d

    907 Elm Ave

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    6

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    362%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities3d
    2. Dispatched to Water & Utilities3d
    3. In progress2d
    4. Resolved20h
  • Water Leak241 Elm Ave

    ResolvedSev 24d

    241 Elm Ave

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    4

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    425%

    target 24h

    Est. cost

    $48

    sev 2/5

    History

    1. Created — Auto-routed to Water & Utilities4d
    2. Dispatched to Water & Utilities4d
    3. In progress3d
    4. Resolved2d
  • Water Leak339 Redwood Dr

    DispatchedSev 44d

    339 Redwood Dr

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    4

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    464%

    target 24h

    Est. cost

    $84

    sev 4/5

    History

    1. Created — Auto-routed to Water & Utilities4d
    2. Dispatched to Water & Utilities4d
  • Water Leak201 Hickory Rd

    In progressSev 25d

    201 Hickory Rd

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    4

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    528%

    target 24h

    Est. cost

    $48

    sev 2/5

    History

    1. Created — Auto-routed to Water & Utilities5d
    2. Dispatched to Water & Utilities5d
    3. In progress4d
  • Water Leak967 Aspen Ave

    ResolvedSev 55d

    967 Aspen Ave

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    3

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    558%

    target 24h

    Est. cost

    $102

    sev 5/5

    History

    1. Created — Auto-routed to Water & Utilities5d
    2. Dispatched to Water & Utilities5d
    3. In progress4d
    4. Resolved1d
  • Water Leak427 Redwood Dr

    ResolvedSev 35d

    427 Redwood Dr

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    2

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    571%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities5d
    2. Dispatched to Water & Utilities5d
    3. In progress4d
    4. Resolved2d
  • Water Leak660 Sycamore St

    ResolvedSev 26d

    660 Sycamore St

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    2

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    608%

    target 24h

    Est. cost

    $48

    sev 2/5

    History

    1. Created — Auto-routed to Water & Utilities6d
    2. Dispatched to Water & Utilities6d
    3. In progress5d
    4. Resolved4d
  • Water Leak603 Peachtree Rd

    ResolvedSev 26d

    603 Peachtree Rd

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    3

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    665%

    target 24h

    Est. cost

    $48

    sev 2/5

    History

    1. Created — Auto-routed to Water & Utilities6d
    2. Dispatched to Water & Utilities6d
    3. In progress5d
    4. Resolved4d
  • Water Leak777 Main St

    In progressSev 36d

    777 Main St

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    2

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    678%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities6d
    2. Dispatched to Water & Utilities6d
    3. In progress5d
  • Water Leak607 Sycamore St

    ResolvedSev 27d

    607 Sycamore St

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    3

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    728%

    target 24h

    Est. cost

    $48

    sev 2/5

    History

    1. Created — Auto-routed to Water & Utilities7d
    2. Dispatched to Water & Utilities7d
    3. In progress6d
    4. Resolved5d
  • Water Leak770 Birch St

    ResolvedSev 27d

    770 Birch St

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    8

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    783%

    target 24h

    Est. cost

    $48

    sev 2/5

    History

    1. Created — Auto-routed to Water & Utilities7d
    2. Dispatched to Water & Utilities7d
    3. In progress7d
    4. Resolved5d
  • Water Leak707 Willow Ave

    OpenSev 39d

    707 Willow Ave

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    7

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    961%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities9d
  • Water Leak888 Aspen Ave

    OpenSev 510d

    888 Aspen Ave

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    0

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    1017%

    target 24h

    Est. cost

    $102

    sev 5/5

    History

    1. Created — Auto-routed to Water & Utilities10d
  • Water Leak123 Hickory Rd

    ResolvedSev 310d

    123 Hickory Rd

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    3

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    1021%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities10d
    2. Dispatched to Water & Utilities10d
    3. In progress9d
    4. Resolved7d
  • Water Leak383 Poplar Ln

    ResolvedSev 410d

    383 Poplar Ln

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    1

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    1059%

    target 24h

    Est. cost

    $84

    sev 4/5

    History

    1. Created — Auto-routed to Water & Utilities10d
    2. Dispatched to Water & Utilities10d
    3. In progress9d
    4. Resolved7d
  • Water Leak348 Poplar Ln

    ResolvedSev 411d

    348 Poplar Ln

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    8

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    1155%

    target 24h

    Est. cost

    $84

    sev 4/5

    History

    1. Created — Auto-routed to Water & Utilities11d
    2. Dispatched to Water & Utilities11d
    3. In progress10d
    4. Resolved8d
  • Water Leak928 Hickory Rd

    In progressSev 311d

    928 Hickory Rd

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    6

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    1173%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities11d
    2. Dispatched to Water & Utilities11d
    3. In progress10d
  • Water Leak897 Pine Way

    ResolvedSev 511d

    897 Pine Way

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    8

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    1196%

    target 24h

    Est. cost

    $102

    sev 5/5

    History

    1. Created — Auto-routed to Water & Utilities11d
    2. Dispatched to Water & Utilities11d
    3. In progress10d
    4. Resolved7d
  • Water Leak145 Cedar Blvd

    ResolvedSev 513d

    145 Cedar Blvd

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    6

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    1305%

    target 24h

    Est. cost

    $102

    sev 5/5

    History

    1. Created — Auto-routed to Water & Utilities13d
    2. Dispatched to Water & Utilities13d
    3. In progress11d
    4. Resolved8d
  • Water Leak579 Main St

    ResolvedSev 314d

    579 Main St

    Routed to Water & Utilities Division — Water main breaks, leak detection, fire hydrant maintenance.

    Similar nearby

    4

    within 500m

    Team queue

    23

    Water & Utilities

    SLA used

    1449%

    target 24h

    Est. cost

    $66

    sev 3/5

    History

    1. Created — Auto-routed to Water & Utilities14d
    2. Dispatched to Water & Utilities14d
    3. In progress13d
    4. Resolved11d
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