Civic

01 · Why Civic

Reported, or it didn’t happen.

A 311 that refuses to lose your report.

forms, dropdowns, phone trees · ever

Reporting a pothole today means a 47-dropdown form or a hold queue — the work stops being reporting and starts being patience.

Civic is one camera button that remembers where, when, and what — and routes it itself.

median time to file a report · Cumming, GA

02 · How it works

One photo. Everything routed.

01 · SnapOne photo from the resident PWAA resident snaps the problem — location, time, and metadata attach automatically.

02 · ClassifyVision AI grades severity and dedupes neighborsGemini 2.5 grades severity and dedupes against nearby reports in 1.4 seconds.

03 · RouteWork order lands with the right crewAn Open311 work order is generated and dispatched to the right department.

04 · TrackPublic dashboard clocks resolution timeEvery report and its resolution time is public on a live accountability dashboard.

03 · Wave 1 open

Wave 1 · Founding citiesOPEN

OpenFounding cohort · five pilot cities

Cohort openApply to join

Wave 2 · Early accessSOON

Wave 2 opens when the founding cities are claimed. Same product, public pricing — without the founder rate, working calls, or 2-week head start.

Public launch · founding rate locked for the cohort

Founding price = 50% off.
Forever.

04 / Frequently askedSeven things worth asking — answered straight.

Gemini 2.5 Flash vision identifies the issue type, severity, and responsible department in about 1.4 seconds at roughly $0.0001 per photo. A human reviewer in the city dashboard can override any classification, and overrides refine future runs.

READY?

The 311 that won’t lose your report.

One photo · Open311 native · public by default

Things worth asking.

Gemini 2.5 Flash vision identifies the issue type, severity, and responsible department in about 1.4 seconds at roughly $0.0001 per photo. A human reviewer in the city dashboard can override any classification, and overrides refine future runs.