Civic
Traffic Engineering
OverviewMapAnalytics
CivicTraffic Engineering
OverviewMapAnalytics

Cumming, GA · Traffic Engineering

Analytics

Traffic Engineeringoperational signal — resolution, backlog, and where it's happening.

Filters
Resolution rate41.7%

41.7%

Mean time to resolve7.8%

3.1d

SLA complianceTarget 90%

10.0%

Active backlog600.0%

14

Reports over time

14d · 38% closed
Created · 24Resolved · 9
0235609-2309-2509-2709-2910-0110-0310-06peak 6

Severity mix

24 reports
  • Sev 10%
  • Sev 229%
  • Sev 333%
  • Sev 425%
  • Sev 513%

Reporter activity

15

unique · 1.60/reporter

Workflow pipeline

  • Open4
  • Dispatched0
  • In progress10
  • Resolved10

Resolution time

Median ~1-3d
0

<24h

0%

median5

1-3d ✓

50%

5

3-7d

100%

0

1-2w

100%

0

>2w

100%

Reporting heatmap

By day & hour
SunMonTueWedThuFriSat
0006121823
Less
More

Top neighborhoods

  • 1Spruce Dr3·0 open
  • 2Dogwood Blvd3·1 open
  • 3Oak Dr3·2 open
  • 4Poplar Ln2·2 open
  • 5Willow Ave2·1 open
  • 6Maple Ln2·0 open

Resolution time by category

vs. target SLA
  • Faded Signage
    4.3d·3
  • Downed Sign
    3.0d·21

Reports

20
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