Civic
Street Lighting
OverviewMapAnalytics
CivicStreet Lighting
OverviewMapAnalytics

Cumming, GA · Street Lighting

Analytics

Street Lightingoperational signal — resolution, backlog, and where it's happening.

Filters
Resolution rate0.6%

52.8%

Mean time to resolve1.7%

3.0d

SLA complianceTarget 90%

89.5%

Active backlog183.3%

17

Reports over time

14d · 42% closed
Created · 36Resolved · 15
0235609-2309-2509-2709-2910-0110-0310-06peak 6

Severity mix

36 reports
  • Sev 111%
  • Sev 26%
  • Sev 344%
  • Sev 433%
  • Sev 56%

Reporter activity

19

unique · 1.90/reporter

Workflow pipeline

  • Open7
  • Dispatched5
  • In progress5
  • Resolved19

Resolution time

Median ~1-3d
0

<24h

0%

median10

1-3d ✓

53%

9

3-7d

100%

0

1-2w

100%

0

>2w

100%

Reporting heatmap

By day & hour
SunMonTueWedThuFriSat
0006121823
Less
More

Top neighborhoods

  • 1Redwood Dr4·2 open
  • 2Oak Dr3·1 open
  • 3Peachtree Rd3·2 open
  • 4Magnolia Ct3·2 open
  • 5Sycamore St3·1 open
  • 6Juniper Rd3·2 open

Resolution time by category

vs. target SLA
  • Streetlight
    3.0d·36

Reports

20
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