Civic
Stormwater
OverviewMapAnalytics
CivicStormwater
OverviewMapAnalytics

Cumming, GA · Stormwater

Analytics

Stormwateroperational signal — resolution, backlog, and where it's happening.

Filters
Resolution rate56.2%

43.8%

Mean time to resolve11.7%

3.1d

SLA complianceTarget 90%

57.1%

Active backlog100.0%

9

Reports over time

13d · 38% closed
Created · 16Resolved · 6
0123409-2409-2609-2809-3010-0210-0410-06peak 4

Severity mix

16 reports
  • Sev 16%
  • Sev 219%
  • Sev 338%
  • Sev 419%
  • Sev 519%

Reporter activity

12

unique · 1.30/reporter

Workflow pipeline

  • Open7
  • Dispatched1
  • In progress1
  • Resolved7

Resolution time

Median ~1-3d
0

<24h

0%

median4

1-3d ✓

57%

3

3-7d

100%

0

1-2w

100%

0

>2w

100%

Reporting heatmap

By day & hour
SunMonTueWedThuFriSat
0006121823
Less
More

Top neighborhoods

  • 1Peachtree Rd3·1 open
  • 2Elm Ave2·1 open
  • 3Dogwood Blvd2·2 open
  • 4Aspen Ave2·1 open
  • 5Walnut Ct2·1 open
  • 6Sycamore St1·1 open

Resolution time by category

vs. target SLA
  • Drainage
    3.1d·16

Reports

16
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