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Sidewalks & ADA
OverviewMapAnalytics
CivicSidewalks & ADA
OverviewMapAnalytics

Cumming, GA · Sidewalks & ADA

Analytics

Sidewalks & ADAoperational signal — resolution, backlog, and where it's happening.

Filters
Resolution rate34.2%

47.1%

Mean time to resolve0.5%

3.0d

SLA complianceTarget 90%

75.0%

Active backlog350.0%

9

Reports over time

15d · 29% closed
Created · 17Resolved · 5
0134509-2209-2409-2609-2809-3010-0210-0410-06peak 5

Severity mix

17 reports
  • Sev 112%
  • Sev 26%
  • Sev 335%
  • Sev 429%
  • Sev 518%

Reporter activity

15

unique · 1.10/reporter

Workflow pipeline

  • Open2
  • Dispatched5
  • In progress2
  • Resolved8

Resolution time

Median ~1-3d
0

<24h

0%

median5

1-3d ✓

63%

3

3-7d

100%

0

1-2w

100%

0

>2w

100%

Reporting heatmap

By day & hour
SunMonTueWedThuFriSat
0006121823
Less
More

Top neighborhoods

  • 1Juniper Rd3·2 open
  • 2Chestnut Way2·2 open
  • 3Birch St2·1 open
  • 4Willow Ave2·0 open
  • 5Magnolia Ct1·1 open
  • 6Aspen Ave1·1 open

Resolution time by category

vs. target SLA
  • Sidewalk
    3.0d·17

Reports

17
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