Civic
Parks & Forestry
OverviewMapAnalytics
CivicParks & Forestry
OverviewMapAnalytics

Cumming, GA · Parks & Forestry

Analytics

Parks & Forestryoperational signal — resolution, backlog, and where it's happening.

Filters
Resolution rate10.0%

50.0%

Mean time to resolve8.3%

2.8d

SLA complianceTarget 90%

0.0%

Active backlog500.0%

6

Reports over time

11d · 42% closed
Created · 12Resolved · 5
0123409-2609-2809-3010-0210-0410-06peak 4

Severity mix

12 reports
  • Sev 125%
  • Sev 28%
  • Sev 342%
  • Sev 417%
  • Sev 58%

Reporter activity

7

unique · 1.70/reporter

Workflow pipeline

  • Open0
  • Dispatched4
  • In progress2
  • Resolved6

Resolution time

Median ~1-3d
0

<24h

0%

median4

1-3d ✓

67%

2

3-7d

100%

0

1-2w

100%

0

>2w

100%

Reporting heatmap

By day & hour
SunMonTueWedThuFriSat
0006121823
Less
More

Top neighborhoods

  • 1Peachtree Rd2·2 open
  • 2Dogwood Blvd1·1 open
  • 3Chestnut Way1·1 open
  • 4Pine Way1·0 open
  • 5Sycamore St1·0 open
  • 6Juniper Rd1·0 open

Resolution time by category

vs. target SLA
  • Tree Down
    2.8d·12

Reports

12
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